1. Eligibility

You must be at least 18 years old and reside in Jamaica, where we are authorized to provide telehealth services. By using the Platform, you represent and warrant that you meet these requirements.

2. Not for Emergency Use

Svelte by LuKaria is not a substitute for emergency medical care.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use our services for urgent, life-threatening, or emergency conditions.

3. Nature of Services

Svelte provides:

Limitations of Virtual Care:

Virtual medical services may not be appropriate for all conditions or circumstances. Our healthcare providers will determine the appropriateness of telehealth for your condition. You may be referred for in-person care if deemed necessary.

4. No Medical Guarantee

Use of our Platform does not guarantee a particular outcome. Weight loss results may vary based on individual health factors, adherence to the treatment plan, and other variables. No guarantees or warranties are made regarding the effectiveness of any treatment, including GLP-1 medications.

5. Privacy and Security

Your personal health information is protected in accordance with applicable HIPAA (Health Insurance Portability and Accountability Act) regulations. We use a secure, cloud-based system to manage scheduling, appointments, and electronic medical records.

Please review our Privacy Policy for more information on how we collect, use, and protect your data.

6. User Responsibilities

You agree to:

7. Prescriptions and Pharmacy Services

Our providers may prescribe GLP-1 or other medications if medically appropriate. You understand that:

8. Payment and Billing

You are responsible for all charges associated with services provided through the Platform. This may include consultation fees, medication costs, and lab testing. You agree to provide valid payment information and authorize billing in accordance with our posted rates and billing policies.

9. Intellectual Property

All content, branding, and technology used by Svelte by LuKaria are the intellectual property of LuKaria, LLC or its licensors. You may not reproduce, distribute, or create derivative works without express written consent.

10. Termination of Use

We reserve the right to suspend or terminate your access to the Platform at our discretion, with or without cause, including but not limited to violations of these Terms.

11. Limitation of Liability

To the maximum extent permitted by law, Svelte by LuKaria and its affiliates, providers, and staff shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Platform, including but not limited to reliance on any medical advice or failure of telehealth services.

12. Indemnification

You agree to indemnify and hold harmless Svelte by LuKaria, its affiliates, and its personnel from and against any claims, damages, liabilities, and expenses arising from your misuse of the Platform or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jamaica, without regard to its conflict of law principles.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after such changes constitutes acceptance of the updated Terms. Please review this page periodically for updates.

15. Contact Information

For questions about these Terms or our services, please contact:

Svelte by LuKaria
Email: svelte@lukariagroup.com
Phone: 876-290-3659
Website: www.lukariagroup.com